Focused Security Services provides high quality security guard services throughout the UK, with locations in Birmingham, London, Nottingham Loughborough and Bristol. Our customers benefit in that we are never far away and have fully site trained Operations Support Officers for each assignment. With over 25 years of experience in the private security guard industry we understand from a customers point of view what service issues frustrates them with some security companies. It is this understanding and knowledge that became the catalyst for forming Focused Security Services. We turned the approach to service delivery upside down and put people before profit and mixed in old-fashioned values with a modern, dynamic business model to deliver what we promise, a fully managed security guard service.
SECURITY GUARD SERVICES
It’s all about people
At Focused Security Services we value every employee as an internal customer, without them we do not have a business. This style of management has enabled us to be very selective when recruiting for security vacancies. We receive CV’s from quality candidates via our website and because we treat our officers well in every sense of the word, they seldom leave us. This provides continuity of staff for our clients and crucially a consistently high level of service delivery to our customers.
Recruiting security officers to fill vacancies is a critical part of our business and as a security company we are dipping into the same talent pool as everyone else. The key is to never rush recruit to fill a security vacancy and have an efficient, effective and robust screening and vetting process. Coupled with close monitoring and management of new recruits we believe our procedures deliver the required results. Our aim is to be an employer of choice in the security industry.
Using Focused Security
We do not believe in tying in customers to lengthy contracts, our customers stay with us because they are extremely happy with the service we provide. We always meet with potential clients prior to providing a quotation to gain a full understand of their requirements and risk to their business. We have an open book policy so you can see what we pay our security teams out of what we charge and we do not employ sales personnel. What we promise isguaranteed to be consistently delivered.
The welfare, safety and working environment for our security officers is highly important to Focused Security Services and our customers so we really do need to fully understand your business. We will make recommendations to improve security where possible and try and identify cost efficiencies. Most importantly though we will always drive continuous improvement, share innovative ideas and best practice. Our customers have a security partner who is not only extremely experienced but so much more than a supplier of security guard services.
Every business has specific requirements and that’s ok, we are flexible and will provide you with exactly the service you require and more.
Find Out How Our Security Services Can Help You
Why our officers are highly motivated and feel valued
All our security personnel receive a management visit on a weekly basis regardless of their shift pattern. They are fully supported by our head office team and know that should they have any issues one telephone call, email or text is all it takes to resolve it.
We provide employee benefits, such as discounts on their weekly shopping, utility bills and mobile telephone. Moving forward we add more and more benefits for them.
Continuation training and career progression is extremely important to our security teams as many want to grow their careers and develop as a person and as a professional security operative. Each Security Officer is regularly reviewed to identify their career aspirations, training requirements and personal development.