Focused Security Services provides professional concierge and security services to student accommodation facilities. Our officers are highly trained and recruited specifically for each student residential facility.
As an extension and integrated part of your in house management team we make the process of students moving in and living in your facility as simple as possible for you and for the students.
Our officers are the best of the best, ensuring that your customers will receive a seamless service 24 hours a day.
We provide officers with bespoke assignment training so that their skills sets are relevant to your facility. This training is reviewed regularly and underpinned by frequent Operational Management and Company Director visits.
All officers are required to attain
- NVQ level 2 customer service
- First Aid including AED and paediatric
- Safeguarding Children qualification
- Channel general awareness
Licensing and Vetting: All officers are:
- SIA Licensed security guarding, close protection or Door supervision
- SIA Licensed PSCCTV (officers have the option to be equipped with Body Worn Cameras (BWC)
- DBS Checked and vetted in accordance with BS7858
A Tailored Soft Service Solution
In addition to providing concierge and security services Focused also provides cleaning services enabling a complete soft service solution. All our hygiene operatives undergo the same vetting process as the security team.
The benefit of Focused providing one solution enables clients to concentrate on their business, safe in the knowledge that their building facilities is being fully managed.
Adding value to our service
We always look to add value to our service delivery, in fact our front line staff are even incentivised to seek out innovative ideas that can add value, improve or reduce the cost of our services. Some of the added value we provide includes:
- Confidential waste paper destruction is provided free of charge including bulk destruction
- 24/7 help desk
- 24/7 National control centre